Privacy Policy

America's Cricket Academy ("America's Cricket Academy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, registering for cricket coaching programs, booking training sessions, participating in tournaments, enrolling in memberships, or using our other services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Residential address
  • Date of birth, where required for registration
  • Parent or guardian contact information for minor participants
  • Account login information
  • Information provided during registration or enrollment

Academy & Training Information

When you register for coaching sessions, training programs, camps, memberships, tournaments, or other academy activities, we may collect:

  • Program or coaching session selected
  • Training dates and schedules
  • Participant details
  • Cricket experience and skill level
  • Age group or training category
  • Membership and subscription details
  • Tournament and event registration information
  • Attendance and participation records
  • Booking cancellations or rescheduling information
  • Payment and transaction details

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Date and time of visits
  • Referring website
  • Cookies and similar technologies
  • Website usage and interaction information

2. How We Collect Information

We may collect information:

  • Directly from you when you create an account or complete a registration form.
  • When you enroll in cricket coaching or training programs.
  • When you book training sessions or academy facilities.
  • When you register for tournaments, camps, leagues, or events.
  • When you contact us through email, phone, or our website.
  • When you subscribe to our communications.
  • Automatically through cookies and similar technologies.
  • Through Shopify and other service providers that help us operate our website and services.
  • From third-party payment, booking, scheduling, and communication platforms.

3. How We Use Your Information

We use your information for legitimate business and service purposes, including:

  • Processing and managing academy registrations.
  • Managing cricket coaching and training programs.
  • Scheduling practice sessions and appointments.
  • Managing memberships and subscriptions.
  • Registering participants for tournaments, leagues, camps, and events.
  • Processing payments and transactions.
  • Creating and managing customer accounts.
  • Sending registration and booking confirmations.
  • Sending training schedules, reminders, and updates.
  • Notifying participants about cancellations or schedule changes.
  • Providing coaching-related information and customer support.
  • Responding to questions and requests.
  • Managing membership renewals.
  • Improving our website, coaching services, and academy experience.
  • Maintaining website security.
  • Detecting and preventing fraud or unauthorized activity.
  • Complying with applicable legal and regulatory requirements.
  • Sending promotional communications where permitted by law and according to your communication preferences.

4. Registration Confirmations and Account Access

When you register for an academy program, coaching session, tournament, or other service, we may send confirmation and registration details to the email address and/or phone number provided during registration.

Your confirmation may include information about your selected program, schedule, payment, and other relevant details.

If you need to cancel or reschedule a booking, you may be able to manage it through your account or the booking-management link provided in your confirmation email, subject to the applicable cancellation and rescheduling terms.

Please keep your confirmation emails and account login information secure.

5. Payment Information

Payments may be processed through Shopify and/or third-party payment providers.

We generally do not store complete payment card information on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy policy and security practices.

6. Cookies and Similar Technologies

We may use cookies, pixels, tags, analytics tools, and similar technologies to:

  • Keep our website functioning properly.
  • Remember your preferences.
  • Maintain your account and registration sessions.
  • Understand how visitors use our website.
  • Improve website performance.
  • Provide relevant content and communications.
  • Help maintain website security.
  • Measure marketing and advertising performance.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

7. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our academy and provide our services.

These may include:

  • Shopify and Shopify-related services.
  • Payment processors.
  • Booking and scheduling service providers.
  • Membership and subscription platforms.
  • Email and communication service providers.
  • Website hosting and technology providers.
  • Analytics and marketing service providers.
  • Customer support providers.
  • Professional advisors.
  • Government authorities or law enforcement when legally required.

We only share information when reasonably necessary for the relevant business, service, legal, or operational purpose.

8. Shopify

Our website and online services are powered by Shopify.

Shopify may process certain personal information when you interact with our website, create an account, register for a program, make a booking or transaction, or otherwise use our services.

Shopify's handling of personal information is also governed by Shopify's own privacy policies.

9. Third-Party Services and Links

Our website may contain links to third-party websites, applications, booking platforms, payment providers, social media platforms, or other services.

If you access a third-party service through our website, that service may collect and process information according to its own privacy policy.

We are not responsible for the privacy practices or security of third-party websites or services that we do not control.

10. Marketing Communications

If you choose to subscribe to our promotional communications, we may send you information about:

  • New cricket coaching programs.
  • Academy admissions and registrations.
  • Training sessions and coaching opportunities.
  • Memberships and subscriptions.
  • Cricket camps and clinics.
  • Leagues and tournaments.
  • Academy events and activities.
  • Promotions and special offers.
  • Facility availability.
  • Other America's Cricket Academy services.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.

Even if you opt out of marketing communications, we may still send necessary service-related communications, such as registration confirmations, training schedules, booking changes, payment notifications, account notices, or other important information related to services you have requested.

11. Children's Privacy

America's Cricket Academy may offer cricket coaching, youth training programs, camps, leagues, and events for children and young athletes.

Where a child or minor participates in our programs, we may collect information necessary for registration and participation from a parent, guardian, or authorized individual.

We do not knowingly collect unnecessary personal information from children. Parents and guardians are encouraged to supervise the information provided during registration.

If you believe that a child has provided personal information without appropriate parental or guardian authorization, please contact us so that we can review and take appropriate action.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Please keep your account password and login information confidential and do not share your account credentials with others.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing and managing academy services.
  • Maintaining customer and participant accounts.
  • Managing coaching registrations and training records.
  • Maintaining booking and membership records.
  • Processing transactions.
  • Resolving disputes.
  • Maintaining business records.
  • Meeting legal, accounting, or regulatory requirements.
  • Preventing fraud and maintaining security.

The exact retention period may vary depending on the type of information and the purpose for which it was collected.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request a copy of your personal information.
  • Opt out of certain marketing communications.
  • Opt out of certain targeted advertising or data-sharing activities where applicable.
  • Withdraw consent where processing is based on consent.

Some rights may be subject to legal limitations or verification requirements.

To exercise your rights, please contact us using the information provided below.

15. Do Not Track and Privacy Signals

Some browsers and devices may provide privacy preference signals.

Where required by applicable law, we will honor recognized privacy signals and applicable opt-out requests.

16. International Data Transfers

Your information may be processed, stored, or transferred in locations outside the state or country where you live.

Third-party service providers, including Shopify and payment or technology providers, may process information in other jurisdictions in accordance with applicable laws and their own privacy policies.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

America's Cricket Academy

Phone: +1 (917) 902-9879
Email: indoorcricketusa@gmail.com
Address: 9 Whippany Road, Building C Unit 3, Whippany, NJ

When contacting us about your personal information, please provide enough information for us to verify your identity and understand your request.

19. Important Notice

This Privacy Policy describes our general privacy practices and explains how America's Cricket Academy handles personal information in connection with its website, cricket coaching programs, training sessions, academy registrations, memberships, tournaments, camps, events, and related services.

Additional privacy notices may apply to specific third-party services, payment providers, booking platforms, or applications used in connection with our services.